Strata Management Services | Strata Management

Our Body Corp is one of the leading Strata Management Companies that provides All Strata Services Australia-wide, including Melbourne, Sydney, Gold Coast, Brisbane, Adelaide, Perth, Queensland, Canberra, Victoria, New South Wales, South Australia, and Western Australia.

Strata management involves a team of managers managing the common property of a block of properties. This function can either be completed by the owners themselves or by an outsourced Strata Management Service Provider. For owners who want to take control over the management of the common property on their land, a 24/7 cloud-based solution is available.

Our Body Corp is an online strata management software that enables owners of properties in a building or on a piece of land to independently manage financial, administrative, maintenance, and service matters. Managing common property requires care and effort. A tool that integrates all features of successful strata management into one solution saves property owners time and money.

To help you retain control over the management of your properties, we have designed owner-controlled service offerings through to a fully managed option, which we can tailor to suit your needs, requirements, and budget. Our strata management services enable owners to set their own objectives, maintain their own budget, and achieve their goals at their own pace.

Strata Management Services Australia

What are Strata Management Services?

Strata management services assist owners who own lots in a building or on a piece of land in managing common property matters affecting all owners. As prescribed by legislation, strata management requires owners who share common property to establish a Body Corporate Strata or owners' corporation committee to manage shared services, amenities, and property-related affairs. That committee can choose to insource or outsource the strata management function.

Strata Management

How Does Strata Management Work?

Undertaking strata management alone is difficult. It requires a team of owners to manage various tasks to ensure that the residents on the piece of land, affected by the requirement to have an owners corporation, remain compliant with laws and regulations. Key tasks include, maintaining common property, mediating disputes between lot owners, raising levies, managing essential services and insurance, and holding meetings.

To help you manage these requirements, Our Body Corp has three service offerings for our clients. Whether you and your fellow owners want little or complete control, we have packages that can be tailored to your needs.

Our Comprehensive Strata Management Services Include:

We offer three packages to our clients:

1. Owner controlled

Regain control of your Strata Property. Our leading strata software solution provides you with all the tools you need to successfully manage your strata community. Communicate whenever you need, manage your financials, raise levies, arrange and conduct meetings, issue minutes, log maintenance requests, and more all in quick and easy steps.

2. Administration support package

Our Strata Administration Support Package allows you to manage your affairs by conducting your own meetings and remaining in control of all decisions affecting the owners. All this can be done while your strata community is backed by an experienced and qualified support team who take care of the administration (i.e. raising owners’ levies and recording bill payments).

3. Fully managed

For those who are time poor, all your strata management requirements can be managed by a team of first-class strata managers. This means you get all the benefits of our leading online platform plus great communication tools and complete transparency to all owners in their strata affairs 24/7.

How Much Does Strata Management Cost in Australia?

We offer industry-leading prices for all strata management services.

1. Owner controlled ($7 per unit / per month)

Access to our fully integrated system makes managing your strata easy. This package entitles you to a 12-month subscription to our online platform, along with everything you need to get started. With professional support available anytime, this Package is ideal for owners who are capable of managing the properties on the land they share.

2. Administration support package ($9.50 per unit / per month)

This owner-controlled package provides you with the control you need whilst a team of professionals takes care of all the administration (i.e. processing bills and levies). In addition to a 12-month subscription to the online platform and professional support, this package entitles you to take control of your meetings, budgets and costs.

3. Fully managed ($21 per unit / per month)

The fully managed option is backed by a team of specialists who know how to manage strata affairs. With 24/7 access to the online platform and valuable support when you need it, this package will provide you with transparent updates on all matters to help keep you and your fellow owners in control.

Why Choose Us For Your Strata Management?

At Our Body Corp, we strive to deliver leading services with innovative solutions. Our custom strata management tool has been created by experienced professionals who understand the strata management industry.

Here is a list of key features included with Our Body Corp strata management tool:

- We make organising and running a meeting easy. Arrange a meeting, invite owners and set an agenda in minutes. Our pre-populated meeting agenda is ready to use and easy to edit so that the meeting items you need to discuss can be added to the list as you require.

- Taking minutes and assigning actions is easy. Using our templates, you can take minutes and assign actions to owners during your meeting with a few simply clicks. Our Action Tracker function enables you to keep people updated on progress through to the completion of each task.

- You do not have to be an accountant to track a budget and manage costs. Our easy to use program helps you keep track of your common property’s income and expenses. Our unique strata levy generator calculates invoices and automatically sends emails to owners in 3 minutes, quick and easy. We can also help you identify owners who have outstanding balances.

- When you subscribe to our platform, the units in your strata become part of an online community. With a user-friendly experience and robust privacy settings, you can talk to your neighbours by posting notices on the notice board or having a one-to-one or group discussion. There is also a tool that provides group chat options for Executive Committees or social groups, where conversations can be held in public or private.

- Using Property Management Software, our platform allows residents to reserve community spaces such as barbecues, tennis courts, meeting rooms, and other amenities and services, depending on availability.

Once you have subscribed to our platform, we will send regular and easy-to-understand updates with an FAQ section to help you and your fellow owners successfully manage the common property. If you need help, a strata professional is only an email or phone call away. Comprising all the tools you need to effectively manage your strata property, you and your fellow owners can take control of your strata affairs anywhere anytime.

Strata Management

Strata management, also known as "Body Corporate Management", is the day-to-day operation and management of a property that is jointly owned and comprises multiple units, common areas and common facilities.Strata schemes are governed by State based legislation.

Our Body Corp is a cloud based strata management tool designed to help owners self-manage their body corporations online and save money!Save up to 70% on your strata management fees and still get the professional support you need.

Body Corporate Management Quote

Looking for a Body Corporate Management Quote for your Strata Scheme property? Please complete the contact form and we’ll get back to you shortly!

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Strata Management FAQs

What is strata management?

When you have a group of properties, known as lots, which share common property (i.e. driveway, carpark, lifts, gardens, etc.), there are laws that require the owners of the properties to manage their entitlements and obligations to the common property. Owners can choose to manage their entitlements and obligations on their own or with the help of a professional strata management services provider. Strata management is important to ensure residents of the properties appropriately use and maintain the common property for the benefit of all lot owners.

What are strata management services?

If the owners of a group of properties want to outsource the management of the common property and other strata related issues affecting their private lots to a professional third party strata management services provider, there are many organisations that exist to help.

Often, the owners of the properties in a group of properties are time poor. Attending to other commitments, these owners cannot make the time to address matters including, liaising with the building manager, cleaning the driveway, issuing fee notices to owners, mediating disputes between residents, etc. Therefore, strata management services providers exist to provide the professional help and dedicated support needed.

Can i change my strata management?

Depending on the terms of the agreement between the owners of a strata scheme and the strata management services provider, generally, the owners can withdraw from an agreement. The owners might have to give notice of their intention to withdraw and might wish to enter into a transitional services agreement to ensure continuity in services provided.

Owners might wish to change their strata management services provider if they have assessed their current provider to not be meeting agreed service standards, KPIs or other performance metrics and rating measures. It is important to clearly specify the service standards to ensure the service provider understands their obligations and remains accountable.

What are the responsibilities of a strata manager?

The primary responsibility of a strata manager is to manage the group of properties. In particular, the manager is responsible for addressing all matters affecting the common property and the interactions between lot owners in accordance with the laws and strata rules that apply.

Specific responsibilities of a strata manager can include:

1. conducting meetings;
2. collecting fees from owners;
3. arranging property maintenance;
4. advising on asset management;
5. preparation and distribution of notices, agendas and minutes;
6. attending to correspondence;
7. maintaining the strata register;
8. payment of all invoices;
9. preparation and distribution of financial statements and budgets;
10. mediating disputes between residents; and
11. attending to orders, submissions and appeals.

What does a strata management company do?

A strata management company can do all the tasks of a strata manager listed above. Instead of the owners performing all the tasks on their own when they have other commitments, the owners of a group of properties will collectively appoint a strata management company following a vote (the process depends on applicable laws). Depending on what type of service the owners want, many strata management companies offer a range of services from simple “as-required” services to comprehensive day-to-day support.

Can you sue your strata?

Strata management companies should all have professional indemnity insurance to protect them if they perform their services in an inappropriate manner. Before you sue your strata management company, you should raise a dispute and ask for it to be mediated by an appropriately qualified person. If this process does not lead to an outcome you desire, you may wish to lodge a claim against the strata management company’s professional indemnity insurer. If the insurer will not cover the loss suffered, you may have to engage a lawyer to provide specific legal advice.

Does strata insurance cover water damage?

All strata insurance policies have different wordings. The inclusions and exclusions will differ. Sometimes, additional coverable events are only included if you pay a higher premium. In relation to water damage, there will also be terms that cover when the insurance company will pay (i.e. who caused the water damage, what caused the water damage, etc.). Insurance companies carefully draft their policies to limit their chances of paying out. Make sure you check the wording and seek professional advice if required.

Does strata cover building insurance?

Typically, yes. While the building is covered, the contents in the building are not covered. However, you must check the terms of the strata insurance policy that you wish to obtain. Remember, all strata insurance policies are different, and the inclusions and exclusions will vary. Do not rely on what a friend or colleague has told you as the policies change from time to time and the wording is rarely the same.

What do strata fees cover?

When you appoint a professional strata management services provider, you will pay periodic fees to the company in return for the services they provide. These services generally include the responsibilities of a strata management company listed above. Of course, the owners of a group of properties can agree to purchase additional services too. This expense is generally deducted from the fees levied to the owners.

Does strata insurance cover kitchen?

Strata insurance policies differ to other policies. It is important to check the policy inclusions and exclusions. In relation to matters arising from a lot owner’s kitchen, the specific wording of the policy will need to be reviewed. For example, if a fire is caused by the stove or a flood is caused by the dishwasher, these events may or may not be insurable depending on the terms of the policy. The strata management company will manage the strata insurance and it is best to consult your strata manager.

Do tenants pay strata fees?

Strata fees are paid to the strata management company in return for the services they provide. The fees are paid by the owners’ corporation (otherwise known as a body corporate). The owners’ corporation collect the fees from the owners who own the lots. The owners who own the properties as an investment will ultimately collect funds to pay the fees from their tenants’ rent. However, the tenants do not pay strata fees.

Do villas have strata fees?

Whether the group of properties are called villas, or another term, is not relevant. What matters is whether the group of properties are bound by a strata title (or owners’ corporation scheme) which legally requires the owners of the properties to appropriately manage the common property and strata-related matters in accordance with applicable laws and regulations. Each State and Territory in Australia has laws which must be followed. If the owners of the group of properties are unable to meet the requirements, there are penalties. To have the scheme professionally managed, owners can collectively appoint a strata management services provider to provide services in return for strata fees.

Do strata fees have GST?

Typically, strata services will attract fees which include GST. However, this depends on the strata management service provider and whether they meet the thresholds to charge GST. In most cases, given the financial turnover of most strata management services providers, you will pay GST.

Do strata fees include utilities?

Typically, no. Fees for services provided by strata management companies are an individual and unique expense. The payment is made to the strata management company. Utility expenses for water, gas, electricity, telephone and sewage are paid separately by the owners’ corporation and are not included in the fees paid to the strata management company. While the strata management company can assist in paying the utility bills out of the owners’ corporation trust bank account, the fees the strata management company receives for its services is not used to pay for utility expenses.

Are strata fees monthly or yearly?

Payment arrangements for strata fees differ and vary by negotiation. An owners’ corporation or body corporate can choose to pay strata fees either monthly, yearly, quarterly, half-yearly or by any other arrangement by agreement.

How much strata do you pay?

Depending on the type of services you require, the fees will vary accordingly. At Our Body Corp, we offer three competitively priced packages with differing service options.

1. Owner controlled package: $7.00 per unit / per month.
2. Admin support package: $9.50 per unit / per month.
3. Fully managed package: $21.00 per unit / per month.

Are strata fees tax deductible?

Strata fees paid by owners are only tax deductible if the owner pays income tax and the property incurring the strata fee expense is earning rent. This means the owner must be an investor who has acquired the property to derive a rental return. The income producing asset, i.e. the property, incurs a periodic strata fee expense which can be attributed as a general deduction when the owner of the property prepares his or her tax return.

Does strata pay for water?

The strata corporation will pay water bills for the water and sewage services provided to the corporation to service the common property. This water service is used to water the garden, clean the driveway, supply water to the fire system, provide water for the swimming pool, provide sewage services for common toilets and much more. The strata management company will pay the water bills on behalf of the strata corporation.

How much are strata management fees?

As described above, the amount of strata management fees will vary from one service provider to another. The fees will differ depending on the type of services required, the service standards and other specific requirements.

Are strata levies paid in advance?

Strata fees levied to owners are typically paid in advance to ensure appropriate and adequate cash flow management for the owners’ corporation’s day-to-day expenses. Since the corporation is not engaging in a profit-making exercise, it usually uses most of the fees levied for its expenses and develops a reserve fairly slowly.

Can strata evict an owner?

Typically, no. Again, this depends on the circumstances and the meaning of ‘evict’. While a landlord can evict a tenant in certain circumstances, a strata corporation cannot force an owner to leave their property or sell. An owner can be asked to remove themselves temporarily if they commit a criminal act (however, the police will be involved at this stage).

Do strata fees cover council rates?

Typically, no. Fees for services provided by strata management companies are an individual and unique expense. The payment is made to the strata management company. Council fees are paid separately by owners to their local council and are not included in the fees paid to the strata management company.

How strata fees are calculated?

Strata fees are paid by owners to manage the upkeep of the owners’ corporation. Every year, the owners’ corporation committee will budget the fees to be paid for the following year. The calculation of strata fees payable by individual owners depends on the rates that has been registered with the relevant scheme. When a group of properties is registered as part of a strata scheme or owners’ corporation scheme, each lot will be entitled to a specific number of units which will be used to calculate the proportionate amount of fees payable by that lot owner.